They close the account without reason the moment you win. How to request an account closure via our chat channel. How to request an account closure via our chat channel. This is a discretionary decision, and as indicated in our Terms and Conditions, we reserve the right to terminate your membership, and so in. Do not play at casino. We may block or close your account if we have reasonable grounds to believe you have used or attempted to use someone else's payment method and. . Choose the. Never had any casino accounts not even play/fun, if they allow them that is. New accounts you might attempt to open on the brand that. They havent given me any reason for account closure. The right to terminate the User Agreement and to close your account given by this section shall not stop you or us from exercising any other right or remedy. Login to your account and click the User icon. The specific process may. The response given is a standard and non-personalized. Yes, it is generally possible to close or deactivate an online casino account, either temporarily or permanently. From the side menu, select 'Help Center'. From the side menu, select 'Help Center'. [HOST] › Security & Privacy › User Agreement. Login to your account and click the User icon. During a "Take a Break" period we will suspend your account on the specific requested brand only. Choose. Is that normal. You may terminate the User Agreement and your account (including your username and password) at any time by sending an email to us at support@[HOST] or via the support email relevant to a White Label Brand, such termination to take effect upon the Company terminating your account (including username and password.