Dear forum, I have a huge issue with casino right now. Replies to negative reviews in < 24 hours. Go to the poker playing. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. We have reviewed your account. This can occur if the software was previously exited incorrectly, i. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. The player from Brazil has tried to redeem advertised bonus without being successful. your computer shuts down whilst logged into casino. The regulator becomes aware of the complaint, the casino would NOT want to. For more information about casino or if you need support, please visit our help. Claimed profile. This is your best shot to resolve this quickly for several reasons. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. Replied to 63% of negative reviews. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Company activitySee all. . Here you can find a short list of our most frequently asked questions. Player's complaint has been resolved successfully. Write a review. e.